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Privacy Policy

Effective Date: 18 April 2025

Welcome to westernghatsproducts.com (“Website”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our site, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect and process the following data about you:

a. Personal Identification Information:

  • Name
     

  • Email address
     

  • Phone number
     

  • Shipping and billing address
     

  • Payment information (processed securely via third-party gateways)
     

b. Non-Personal Identification Information:

  • Browser type and version
     

  • IP address
     

  • Device type
     

  • Usage details, such as pages visited, time spent, and interaction patterns
     

c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
     

  • To provide customer support and respond to inquiries
     

  • To personalize user experience
     

  • To improve our website and services
     

  • To send updates, promotional emails, or newsletters (you can opt-out at any time)
     

  • To comply with legal obligations
     

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only for the following reasons:

  • Service Providers: Delivery partners, payment gateways, and hosting services who help us operate our business
     

  • Legal Compliance: When required by law or to protect our rights and property
     

  • Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred as part of the business assets
     

 

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed securely.

 

5. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • The right to access your personal data
     

  • The right to correct or update incorrect information
     

  • The right to request deletion of your personal data
     

  • The right to opt-out of marketing communications
     

  • The right to data portability and objection to processing
     

You can exercise these rights by contacting us at: support@westernghatsproducts.com

 

6. Retention of Data

We retain your information only as long as necessary for the purposes described in this policy or as required by law. Data no longer needed will be securely deleted or anonymized.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

 

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage users to review this page regularly to stay informed.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 Email: support@westernghatsproducts.com
📍 Address: Snehapuri Road, Pappanamcode, Thiruvananthapuram, Kerala, India
🌐 Website: https://www.westernghatsproducts.com

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